BLACK TIE PROTOCOL Refund / Cancellation Policy
Last Modified: April 2023
I. Pertaining to the DEPARTMENT STORE Only
REFUNDS, RETURNS, and EXCHANGES
The sale of all medical equipment and supplies are final. If you have a question or discrepancy about your order, please contact us so we may come to an agreed solution.
If the return of any items is necessary, each person or entity will be responsible for shipping the item to the other using either USPS, FedEx, or UPS. The processing and shipping time allowed will be reasonable.
II. Pertaining to the FIREARMS CLASSES only:
Black Tie Protocol Firearms Classes Refund and Cancellation Policy
Due to the limited number of spots available, transaction fees, the materials required, and the reservation of range time and/or classroom space, Black Tie Protocol has implemented the following Refund and Cancellation Policy (hereinafter “policy").
A. STATE ELIGIBILITY: Black Tie Protocol, is not responsible, nor obligated, to determine your eligibility to be issued a Texas or Utah License To Carry. You must verify your own eligibility status to take this course and be issued a State of Texas and or Utah License to Carry.
B. STUDENT CANCELLATIONS:
1. More than 7 days from class, participant will get a full refund.
2. Less than or equal to7 days, but greater than 3 days from class, participant will have credit for a future class of the same level of instruction with Black Tie Protocol. Classes can not be gifted or transferred to others.
3. Three days or less NO REFUND.
C. BLACK TIE PROTOCOL CANCELLATIONS:
All attempts will be made by Black Tie Protocol to conduct training. In the highly unlikely circumstance that Black Tie Protocol has to cancel the participants will be emailed immediately and a new date will be issued. At that time normal RESCHEDULING procedures are in effect.
D. CONTACT:
If you need to reschedule an instructor-led class, please notify Black Tie Protocol at info@blacktieprotocol.com.
The above refund and cancellation policy and understand that all sales are final.